AXES Payment is a Payment Service Provider, with an industry leading security system.
For the safety and security of all our users we dedicate all our strength to enhance a stable and secure system.

Your information will be transmitted securely with SSL, the world standard security protocol, which protects the information from being seen by any third party.

Confirmation Method

You can confirm that the SSL encoding is active by following these steps.

1. Please confirm that the URL in the address bar starts with "https".

   

2. Please confirm that there is a latchkey icon on the window.

   

User's personal information will be managed strictly by AXES Payment who acts as Credit Card Payment Processor. Only limited information which is necessary to provide service to you will be informed to the site operator.

Your information will be managed by AXES Payment under our privacy policy (Japanese Only) and will never be disclosed to any third party beyond the scope previously notified. Please know you are safe when you use our services.

For questions regarding payment such as "I have paid but can't use the service ", "I want to check my usage history" etc please call our skilled customer support staff who will help you any day and time of the year.

Please contact us by phone or e-mail.

For inquiries about credit card payments

TEL:

0570-03-6000 (If you are calling from outside Japan +81 (0)3-3498-6200)

E-mail:

creditinfo@axes-payment.co.jp

For question on E-money

Customers using E-money "EDY"

TEL:

0570-08-3000 (If you are calling from outside Japan +81 (0)3-3498-9888)

E-mail:

edyinfo@axes-payment.co.jp

Customers using E-money "CHOCOM"

TEL:

0570-08-3000 (If you are calling from outside Japan +81 (0)3-3498-9888)

E-mail:

chocominfo@axes-payment.co.jp

For question on bank transfer

TEL:

0570-08-3000 (If you are calling from outside Japan +81 (0)3-3498-9888)

E-mail:

bankinfo@axes-payment.co.jp

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*The unauthorized use of the logo mark is prohibited.

*Japanese Only